Thank you for stopping by Fiona & Co.
Our turnaround time is currently 5 business days
We carefully wrap each item in protective tissue along with our personal touches, ready for gift giving.
Your purchase is packed securely ~ boxes with bubble wrap, padded envelopes with rigid backing board.
Our creations are literally our pride and joy, and we want you to feel the same way!
If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt.
Returned items should be unused and in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.
Please do not hesitate to contact us with any questions, comments or requests